Business Grade Features
- Outbound. Call anywhere in the World at rates typically 30% to 50% less than old world phone companies.
- Inbound. With a bigElement account, you can have as few or as many phone numbers
as your business needs, because unlike residential services, having
multiple phone numbers doesn't have mean buying more plans. And, like
toll free, in most cases you can keep you existing phone numbers.
- Toll free. Stay connected with your customers by keeping your existing toll free
number or if you're just getting started, we can provide you with a new
toll free number. Toll free calls are only 3.5 cents per minute.
- Emergency Services. Your safety is important to us. We support both 911 calling and E911 calling where available.
- Advanced Features. Features like real time billing, Disaster Recovery Routing, Caller ID
Management and Multiple Authentication Keys put control in your hands.
- Audio Conferencing All SIP Trunking accounts come with audio conferencing at no additional charge and 100 complementary minutes!
Quality with Service Assurance Manager
bigElement achieves high call quality through innovative technologies
that allows us to monitor, analyze and react to the continual changes
that occur in an IP network. We affectionately refer to this powerful
tool as SAM. SAM stands for Service Assurance Manager. With SAM, we can
monitor not only our own network elements but those of our supply
partners as well. SAM continually watches and analyzes SIP signaling,
node performance, PSTN number availability and IP metrics for all kind
of problems. As problems are detected, SAM can take automatic action to
ensure that you receive the highest quality service.
Flexible Service Plans
bigElement SIP Trunking service plans give you the flexibility to structure your
service match your specific commercial requirements. There are three
types of plans: Minute Plans, Line Plans and Metered Usage.
- Minute Plans. Each minute plan includes: Unlimited
simultaneous calls or SIP trunks; Unlimited minutes of inbound usage
(excluding toll-free); one phone number rental; and 911/E911 services.
Outbound minutes com.
- Line Plans. Line plans work
similar to standard POTS business lines, but at less than half the
monthly price. Each line plan provides unlimited inbound and outbound
usage but only one call at a time. Each plan includes a phone number
rental as well as 911/E911 services.
- Metered Usage. Metered usage plans are designed as a "pay-for what you use" for
businesses that have very high call volumes. The plan provides
unlimited simultaneous calls with the US Domestic and Canada usage
being billed at a rate of $0.025/minute or lower based on volume
commitments.
Which solution is right for you, depends on your company's calling
patterns and call volumes. A nexVortex specialist is available to help
explain the details and determine the best match for your needs. As
your business requirements change, you're free to make adjustments to
your plans -- there are no restrictions or costs for adding, deleting
or switching plans.
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